Privacy Policy

Privacy Policy

Effective Date: [4-23-2024]

At Heavy Circle, we're committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We collect information to provide better services to all our customers. We gather various types of information, including information you provide directly to us and information we collect through automated means.

Information You Provide

  • Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Account Information: If you create an account, we collect your name, email address, password, and other information necessary to set up your account.
  • Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

How We Use Your Information

We use the information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations), to communicate with you, to screen our orders for potential risk or fraud, and, if in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.

Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. These technologies are used for maintaining, providing, and improving our services and for providing a better experience to our users.

Sharing Your Personal Information

We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes. We may share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
  • Analytics and Advertising: We may use Google Analytics and Meta Pixel to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy You can also opt-out of Google Analytics here: https://chromewebstore.google.com/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh

Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@heavycircle.com or by mail using the details provided below:

3623 Saratoga, Kalamazoo, MI 49048, United States